Refund Policy

Last updated: February 7, 2026

At FidgetClicker, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on our products.

30-Day Money Back Guarantee

We offer a comprehensive 30-day money back guarantee on all FidgetClicker purchases. If you're not completely satisfied with your product, you can return it within 30 days of receiving your order for a full refund.

Refund Eligibility

To qualify for a refund, the following conditions must be met:

  • The product must be returned within 30 days of delivery date
  • The item must be in its original condition
  • The product must be in its original packaging
  • All accessories and materials included with the product must be returned
  • The product should not show signs of excessive wear or intentional damage

How to Request a Refund

To initiate a refund request:

  1. Contact our customer support team at support@fidgetclicker.shop
  2. Provide your order number and reason for the refund request
  3. Wait for our team to send you return instructions
  4. Ship the product back to us using the provided return address
  5. Include your order number in the package

Refund Processing

Once we receive your returned item:

  • We will inspect the product to ensure it meets our return criteria
  • If approved, your refund will be processed within 3-5 business days
  • Refunds will be issued to your original payment method
  • You will receive an email confirmation once your refund has been processed

Refund Timeline

Please note:

  • Refunds are processed within 3-5 business days after we receive and inspect your return
  • It may take an additional 5-10 business days for the refund to appear in your account, depending on your bank or credit card company
  • We will notify you via email once your refund has been processed

Return Shipping Costs

Return shipping costs are determined as follows:

  • Customer Returns: If you're returning the product because you changed your mind or are not satisfied, you are responsible for return shipping costs
  • Defective Products: If your FidgetClicker is defective or damaged upon arrival, we will cover all return shipping costs
  • Our Error: If we made a mistake with your order (wrong item, incorrect quantity, etc.), we will cover all return shipping costs

Defective or Damaged Products

If you receive a defective or damaged FidgetClicker:

  • Contact us immediately at support@fidgetclicker.shop
  • Include photos of the defect or damage
  • We will provide a prepaid return shipping label
  • Upon receipt, we will send you a replacement or issue a full refund, including original shipping costs
  • No questions asked - we stand behind our products

Non-Refundable Items

The following items are not eligible for refund:

  • Products returned after the 30-day return window
  • Products that have been damaged due to misuse, neglect, or accidents
  • Products returned without original packaging and accessories
  • Products that show signs of excessive wear beyond normal use

Partial Refunds

In some cases, we may offer a partial refund:

  • If the product shows signs of use beyond what's necessary to inspect it
  • If the product is returned without all original packaging and accessories
  • If the product is returned after the 30-day period (at our discretion)

Exchanges

We currently do not offer direct exchanges. If you'd like a different product or quantity:

  • Return your original purchase for a refund
  • Place a new order for the item you want

Order Cancellations

If you need to cancel your order:

  • Contact us at support@fidgetclicker.shop as soon as possible
  • If your order hasn't been processed yet, we can cancel it and issue a full refund
  • If your order has already been shipped, you'll need to follow our standard return process once you receive it

Payment Method for Refunds

Refunds will be issued to the original payment method used for the purchase:

  • Credit/Debit Card: Refund will be credited back to the same card
  • PayPal: Refund will be sent to your PayPal account
  • Other Payment Methods: Refund will be issued according to the payment provider's policies

Questions or Concerns?

If you have any questions about our refund policy or need assistance with a return, please contact our customer support team:

Email: support@fidgetclicker.shop

We're here to help ensure you have a positive experience with FidgetClicker!

Policy Updates

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any changes constitutes acceptance of the new policy.