Returns & Refunds

We want you to be completely satisfied with your FidgetClicker purchase. If for any reason you're not happy with your order, we're here to help.

30-Day Money Back Guarantee

We offer a 30-day money back guarantee on all purchases. You can return your FidgetClicker within 30 days of receiving your order for a full refund.

Return Eligibility

To be eligible for a return, your item must:

  • Be returned within 30 days of delivery
  • Be in its original condition and packaging
  • Include all accessories and materials that came with the product
  • Not show signs of excessive wear or damage

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact our customer support team at support@fidgetclicker.shop
  2. Include your order number and reason for return
  3. We'll provide you with return instructions and a return shipping address
  4. Pack your item securely and ship it back to us

Refund Process

Once we receive your returned item:

  • We'll inspect the product to ensure it meets our return criteria
  • If approved, we'll process your refund within 3-5 business days
  • Refunds will be issued to your original payment method
  • You'll receive an email confirmation once your refund has been processed

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order.

Defective or Damaged Items

If you receive a defective or damaged FidgetClicker:

  • Contact us immediately at support@fidgetclicker.shop
  • Include photos of the defect or damage
  • We'll arrange for a replacement or full refund at no cost to you
  • We'll cover all return shipping costs for defective items

Exchanges

We currently do not offer direct exchanges. If you'd like a different item, please return your original purchase for a refund and place a new order.

Questions About Returns?

If you have any questions about our return policy or need assistance with a return, please contact our customer support team at support@fidgetclicker.shop. We're here to help!

Additional Information

Please note:

  • Refunds may take 5-10 business days to appear in your account after processing, depending on your bank
  • We recommend using a trackable shipping method for returns
  • Keep your return tracking number until your refund is processed